Unable to receive sms verification codes (2024)

FAQs

Unable to receive sms verification codes? ›

The most common reasons your Android might not be getting verification codes are loss of network connection, lack of phone space or storage issues.

The most common reasons your Android might not be getting verification codes are loss of network connection, lack of phone space or storage issues.

Steps to unblock SMS verification code

Contact Your Carrier: Reach out to your mobile carrier to see if there are any restrictions in place that could be blocking SMS messages. Update Phone Settings: Check your phone's settings to ensure that messages from unknown numbers are not being blocked.

If we notice something different about how you sign in, like your location, you might not be able to get a verification code through text message. If a text message with a verification code was sent to your phone, make sure your service plan and mobile device supports text message delivery.

One of the main reasons you're not seeing texts on your iPhone could be due to your network connection. Check the status bar to see whether you have a cellular signal by looking at the left side of the screen. If your signal is weak or you have no signal at all, try toggling Airplane Mode.

To check if the issue is network-related, try resetting your device and network connection. Make sure that calls and texts can be received from other numbers. The code is blocked or filtered as spam. Check your spam filtering settings on your Messages app.

1: Double-check that your phone is capable of receiving SMS (text) messages. If not, and you only receive messages via a texting app, then the code will not be able to arrive! -If your device currently does not have SMS capabilities, we recommend using a different device with these capabilities to verify your account.

"Message Blocking" usually means SMS is disabled for your account or you've blocked the person you're trying to text. Other times, it may be related to network settings on your Android or iPhone. Whatever the cause, there's usually an easy fix.

If you're in an area with low signal strength or experiencing network outages, texts may be delayed or not received at all. Airplane Mode or Do Not Disturb: Make sure your phone is not in Airplane Mode or Do Not Disturb mode, as these settings can prevent text messages from coming through.

Why am I not getting a notification for 2-step verification? ›

If you're not getting the app notification for 2-step verification, check that: wifi or mobile/cellular data is turned on. you're checking the app on a device you set as trusted. you don't have power saver mode on.

Causes of Not Receiving Verification Code Texts on Android

You provided the wrong phone number. Your inbox is full. Your phone is set to block messages from unknown senders. Your phone carrier is blocking the message.

SMS verification is fairly straightforward. Here are the steps: Provide your phone number to a business during the account sign-up process (in addition to setting up a username and password). Enter your username and password on the business' website or app to receive a one-time text verification number.

Trusted phone numbers don't automatically receive verification codes. If you can't access any trusted devices when setting up a new device for two-factor authentication, tap “Didn't get a verification code?” on the new device, then choose one of your trusted phone numbers to receive the verification code.

The main risks include: Interception of SMS messages: SMS messages are unencrypted and can be intercepted by attackers. Mobile network dependency: Outages can prevent receiving authentication codes. SS7 vulnerabilities: Though less common now, attackers can exploit the SS7 protocol to intercept messages.

If you're in an area with low signal strength or experiencing network outages, texts may be delayed or not received at all. Airplane Mode or Do Not Disturb: Make sure your phone is not in Airplane Mode or Do Not Disturb mode, as these settings can prevent text messages from coming through.

Your mobile device might be out of network coverage. Make sure there's enough signal to receive a text message. Your phone might have been powered off when the text message came. You might need to check whether you prefixed your phone number with a correct country code.